FREQUENTLY ASKED QUESTIONS
What if my insurance doesn't cover your estimate?
We agree to accept the Insurance Company settlement estimate as full payment for our services.
What warranty do you offer?
We offer an Industry Standard warranty on labor and support the manufactures warranty for the quality products we supply.
What assurance do I have you will really finish the job?
We don't bill for the completion of the job until you are 100% satisfied.
What type of warranty do you provide (on custom work)?
We offer an Industry Standard warranty on labor and support the manufactures warranty for the quality products we supply.
Are you licensed and insured?
Yes.
Can I make changes to my house?
The insurance proceeds are your money, you choose how to spend it not us.
How long does it take to complete repair?
From the time permits are issued repair time can vary from 2 to 6 months depending on the amount of damage.
What's the difference between you and a Public Adjuster?
Our expertise is in the repair and restoration of you home and personal property. We are not licensed by the state to negotiate the claim as your representative.
Do you charge more than the Insurance Company contractor?
We use the same industry wide damage repair software and price list that 90% of the industry uses.
Why is your estimate typically more than the Insurance company contractor?
We simply include more items in your repair estimate than the contractors that depend on the Insurance Company for their livelihood.
Who is in charge of insurance claim?
You are in charge of your claim. You only give up control of your claim to the Insurance Company if you let them have it.